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Lory Flowers: Google Ads for a Naples florist, 3.53 ROAS by CRM data

Flower delivery, Naples, Florida, USA, Google Ads, 8 months

202CRM purchases
$43,921CRM sales
3.53CRM ROAS
$12,447ad budget
$210average order
67phone calls

Situation

A Naples florist launched Google Ads for local demand. Buyers come through both the site and phone, so ad account data alone is not enough.

Goal

Launch search ads from scratch and measure return by real purchases in the CRM.

Result

Eight months brought 202 purchases worth $43,921 on a $12,447 budget. CRM ROAS grew from 1.34 in the first month to 5.50 in May.

What we did

Tracking setup

We set up Google Ads, GA4 and Merchant Center and connected the data between them.

Keyword research

We built keyword sets for search campaigns and negative keyword lists.

Competitor analysis

We compared offers, creatives and ad copy.

CRM purchases

We check ad results against the client’s real sales.

Phone calls

We count click-to-call, since some orders arrive by phone.

Remarketing

We built audiences of people who have already visited the site.

Progress

PeriodBudgetPurchasesSalesAvg. orderROAS
October 2025$8047$1,080$1541.34
November 2025$1,72126$5,018$1932.91
December 2025$1,37629$5,830$2014.24
January 2026$1,31922$4,515$2053.42
February 2026$2,24842$9,229$2204.11
March 2026$1,88422$4,490$2042.38
April 2026$1,43125$4,610$1843.22
May 2026$1,66429$9,150$3165.50

Reporting months start on the 28th and are named after the month they end in; the last one ends on May 27. The first period started on October 2.

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